"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

 

"Couldn't update to Windows 8.1

 

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

 

0xC1900101 - 0x40017"

 

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

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I have found Revo Uninstaller finds left over and hidden files, easy to use too.

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To LeoGeth.  I do not believe Microsoft Support knows how to fix the problem, even for a fee.  Myself and others have had a bad experience with them trying to fix the problem.  In many cases, they take over your machine in an attempt to do good, but end up leaving your computer in a sorry state.  Its very risky to let them try to resolve this problem.

Not to mention it's a problem with their software update and they have some nerve trying to charge you to fix it.

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Thats what i was thinking as well. It really blew me away that they wanted to charge me to fix a corruption issue that spawned from from their software in the first place. 

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i've heard that the upcoming 8.2 is not a full update but rather a cumulative one, that means we still have to go through 8.1 at the first place to be able to update to 8.2, I was hoping that they will provide a whole new 8.2 which includes 8.1 along with the 0x40017 error fixed, now it seems it won't be the case, so basically its likely we are stuck with Windows 8 until Windows 9 comes out but even then who knows what will turn out, the worse part is, from what I see, they seemingly have given it all up and simply ask user to reinstall the whole damn Windows 8 thing in order to upgrade to 8.1 and forth, still I personally can't afford doing such thing.

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I have reformatted my PC. Installed from scratch. Installed no software. Works with win 8.  But once I try upgrading to 8.1 proper, it fails. I tried all ways, update drivers then upgrade. I have stripped the PC to barebones with only graphics card and a normal HDD. Get this error too. Seems like I am stuck with win 8. :(

it is frustrating. And the PC is only two years old. Works perfectly fine. Throwing it out just doesn't cut it for me. 

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For me it was Avast Antivirus !! Uninstalling it did the trick. I don't know how is this connected to the drivers, but i got to know this when upon restart the blue "smiley screen" (which is the first screen showing any error, and disappears very fast) showed the avast .sys file name.

I had to completely uninstall the antivirus even disabling wouldn't help. 

For those who are still facing the issue uninstalling AV software may help.

YES - It worked for me too, after a long time.

I had disabled Avast (forever, not only to next restart) but it was not enough.

Many thanks to Spacecharge

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yes. me too.

AVAST was the culprit. 

after uninstalling the antivirus, 8.1 updates smoothly. 

then i reinstalled the same.

Thanks.

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Great - that solved the problem for me.  Many thanks.

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I'm having the same issue.  From looking at some of the other posts it appears it has been almost a year since we were asked to "wait a few days" for this solution.

I purchased my computer from HP in Sept of 2013. It arrived with Windows 8 and Microsoft Office 13 already installed. Within a few weeks I was able to upgrade to Windows 8.1 with no problems at all.  

Just recently some kind of software glitch occurred and my computer crashed. Attempts to do a "restore" failed, but HP was able to help me "recover" the original system software; everything else was lost, so basically I started with a clean machine.

Since then, I've been trying to upgrade to 8.1 from the Store just like the othes, and I'm getting exactly the same errors.

I haven't contacted HP yet to see if they can help, but since I have a full maintenance agreement, I intend to so. I'm not really expecting a reply to this since the last reply was in October 2013 and it is not August 2014. Just thought I'd post it anyway.

Charles.

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For me it was Avast Antivirus !! Uninstalling it did the trick. I don't know how is this connected to the drivers, but i got to know this when upon restart the blue "smiley screen" (which is the first screen showing any error, and disappears very fast) showed the avast .sys file name.

I had to completely uninstall the antivirus even disabling wouldn't help. 

For those who are still facing the issue uninstalling AV software may help.

I had 3 efforts without success (it gave me the errors 0xC1900101 - 0x40017), I had also problems with dism image (error 11) and some Windows Updates (database error 0x80070490). At my 4th try I found this trick of uninstalling Avast. I used Avast uninstall programme, then I enabled Windows Defender, uploaded its updates and it worked this time! It took around 4-5 hours to update from Windows 8 to Windows 8.1. Then I installed Avast again, and for now everything seems ok.

Thank you for sharing, hope it will help other users.

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Last updated January 15, 2024 Views 158,440 Applies to: