Touch Keyboard Sound low after update

Hi,

Let's analyze and identify the cause of the issue. Perform the steps provided here and check.

Let's run the hardware troubleshooter and check if that helps. Follow these steps to run the troubleshooter.

a. Press the ‘Windows + W’ and type ‘troubleshooting’ in the search and press enter.

b. Click on ‘Hardware and Sound’ and select ‘Hardware and Devices’and click on ‘next’ to run the troubleshooter.

If the issue still persists, you may update the audio and chipset drivers to the latest from Manufacturer website.

HP Omni 10 5600us Tablet Drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4157&lc=en&cc=us&dlc=en&sw_lang=&product=6608628#N371

Hope this information helps. Reply with the status so that we could help you further.

Hi i tried the steps.. i ran the troubleshooter and downloaded both audio and chset drivers however still the volume is low.

One thing to note is... when i uninstalled the windows 8.1 update 1 my keyboard sounds went back to normal. I believe the issue is with the update itself on the device.

Is there any registry tweak or hotfix that can solve the issue. i do not want to miss out any update from microsoft the device.

Please help !!!

Hi,

Let's place the computer in software clean boot state and install the update. Also perform hardware clean boot before installing the update.

Perform the steps provided here.

Method 1:

Place the computer in clean boot and check for the issue.

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

http://support.microsoft.com/kb/929135

Note: Once you are done with clean boot, please follow the section ‘How to reset the computer to start as usual after troubleshooting with clean boot’ under ‘more information’ in the article to put your computer back to normal startup.

Method 2:

For doing hardware clean boot following the below steps:

a. Unplug all the external Devices.
b. Start the System in Safe mode.
c. Go to Device manager. 

d. Press Windows key + R.

e. Type 'devmgmt.msc' and hit ENTER.

Reference link to boot to safe mode.

http://windows.microsoft.com/en-IN/windows-8/windows-startup-settings-including-safe-mode

Device that can be disabled for doing a Hardware clean boot are

• Sound Card.

Hope this information helps.

Im sorry. I would not try these long steps. I am not risking my tablet to perform such steps.

Please offer some registry settings for touch keyboard volumes....

Like i said touch keyboard sounds is the issue.

I have similar problem with the op too. I am running win 8.1 pro on Acer w700.

I have wiped, formatted and clean installed windows many times and updates all drivers including audio and graphics....but problem still persist.

If I go back to 8.1 without the big recent updates kb2919355, the keyboard sound is normal so hardware and drivers working fine. But if I install kb2919355 , keyboard sound is not in sync with the system sound volume. Keyboard sound is just too low.

Also same thing happens to my friend's dell venue 8 pro too.  

I even try clean 8.1 with  big updates baked in iso from MSDN too, but still volume is low

There is also a thread here "change touch-keyboard key volume? (applies to virtual keyboard and touch cover) " and the op of that thread also have same problem too on surface pro

Hi,

I understand your concern. Have you installed the updates after performing system restore?

If not, you may disable sound card before installing the update.

a. Unplug all the external Devices.
b. Start the System in Safe mode.
c. Go to Device manager. 

d. Press Windows key + R.

e. Type 'devmgmt.msc' and hit ENTER.

Reference link to boot to safe mode.

http://windows.microsoft.com/en-IN/windows-8/windows-startup-settings-including-safe-mode

Device that can be disabled for doing a Hardware clean boot are

 
• Sound Card.

Hope this information helps.

Thank you for taking time helping us.

For the purpose of testing , I have clean installed 8.1.

got to safe mode

disabled sound card,

restart to normal mode with disable sound card

update to update 1

and volume still low

it's not a malfunction or bug, the windows 8.1.1 update included some minor changes to the keyboard sound.

and you're not the only one who doesn't like this change.

Yes, same here.

Extremely annoying, I am so used to the touch keyboard volume before.  and it was good, but now whenever I am at a place with higher ambient background noise, I can hardly hear myself typing on the touch keyboard.

And since so many of us are having the same problem specific ONLY to the touch keyboard after the Windows 8.1 update, I am pretty sure it is not a driver issue, but rather a 'feature' introduced with this update.

Please log this as a bug/feature undo wish for us, Winston M.

Hi,

I understand your concern. Have you installed the updates after performing system restore?

If not, you may disable sound card before installing the update.

a. Unplug all the external Devices.
b. Start the System in Safe mode.
c. Go to Device manager. 

d. Press Windows key + R.

e. Type 'devmgmt.msc' and hit ENTER.

Reference link to boot to safe mode.

http://windows.microsoft.com/en-IN/windows-8/windows-startup-settings-including-safe-mode

Device that can be disabled for doing a Hardware clean boot are

 
• Sound Card.

Hope this information helps.

Mr. Winston M,

Please do not ignore our response and treat it is an isolated issue with a particular user/machine/driver.  many of us have noticed the same problem which happens ONLY to the touch keyboard.  I am sure someone has reprogrammed the volume of these touch keyboard clicks with the Windows 8.1 update KB2919355.  Please help us log this as an issues so the Windows product team will start looking into it.