I can understand how frustrating it can be when things don’t work as expected. Not to worry we will try to resolve this issue.
Please provide us certain information to narrow down the issue:
Did you make any recent hardware or software changes on your computer prior to the issue?
What is the complete error message?
When exactly do you get this error message?
Follow the steps below and check if it helps.
Step 1: I would suggest you to boot computer in
Safe mode and check if issue persist.
Safe mode is useful for troubleshooting problems with programs and drivers that might not start correctly or that might prevent Windows from starting correctly. Safe mode starts Windows with a limited set of files and drivers.
Please refer below link on how to boot computer in safe mode.
Note: To exit from Safe mode, restart your computer and let the Windows start normally.
Step 2: If the computer works fine in safe mode, Perform a Clean boot
Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.
Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting".
Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
I have solved the problem with autorun..its easer than thumbing through tasks..it takes you to all non responsive app that cant be found ..then zap'em..easy..thanks for your consern
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