Ask a new question

My BlueTooth disappearance on windows 8.1 :O

I have a Toshiba Satellite C50-A172 and Bluetooth acpi chipset
When I had upgraded from Win 8 to Win 8.1 pro
Bluetooth File Transfer used to work alright on Windows 8, but now, I can't even see a 'Bluetooth' option anywhere. NO WHERE AT ALL. I've searched the net for this so much but no real ******* help. 

I've typed 'Bluetooth' in the search-box. Nothing related to it, anywhere. Nothing showing up about it in the search. 
There is no Bluetooth option in Settings>PC & Devices or anywhere in Settings. 
Checked Device Manager and under System Devices and show Hidden drivers , I couldn't find 'Bluetooth ACPI' listed. The drivers are up to date, it says. 


What am I supposed to do To get work bluetooth again
Answer
Answer

Hi Mohamed,

 

Follow these steps and check if it helps.

a. Press Windows Logo + R and type services.msc and press Enter
b. Now find Bluetooth Support Service and double click on it
c. Now, click on Log On tab.
d. In the This account text box, type NT AUTHORITY\LocalService
e.Set both Password fields blank,
f. Click Apply and then OK. 

 

 

412 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Answer
Answer
Hi Mohammed,

I would suggest you to follow these methods and check if it helps.
Method 1:

Updated drivers might be available through Windows Update. When you check Windows Update, click View available updates to see if an updated driver is available for your device.

 

Refer:

Keep your PC up to date with Windows Update

http://windows.microsoft.com/en-US/windows-8/windows-update#1TC=t1



Method 2: If that does not help, I would you check if Bluetooth Support service is started.
a. Press Windows key + R, type services.msc and press OK.

b. Now, find Bluetooth Support Service and start it and set it as Automatic.



Method 3:
I would suggest you to download and install the latest Bluetooth drivers from manufacturer's website and check if it helps.
http://support.toshiba.com/support/driversResults?freeText=c50-a172


Let us know if it helps. If the issue persists, please reply, we will be glad to assist you further.


118 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated February 16, 2024 Views 116,327 Applies to: