Hi,
1. What is the make and model number of the computer?
2. Do you get any error message?
3. Are you using a desktop or a Laptop?
Method 1:
Download and install the latest graphics drivers from manufacturer’s website and check if the issue persists.
AMD Graphics Drivers and Software
http://support.amd.com/en-us/download
Note: Select the correct model number in order to download the right drivers.
Method 2:
If Windows 8.1 drivers are not available, you can download the windows 7 drivers and install Windows 7 drivers in compatibility mode.
Program compatibility is a mode in Windows that lets you run programs written for earlier versions of Windows. Most programs written for Windows 7 also work in Windows 8.1, but some older programs might run poorly or not
run at all.
Install the drivers in compatibility mode
You can refer to the article given below for more information:
Make older programs compatible with this version of Windows
http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows
What is program compatibility?
http://windows.microsoft.com/en-us/windows-8/what-program-compatibility
Hope this resolves the issue. If issue persists, you can write back to us and we will be glad to assist you further.