Chronic USB 3.0 port problems

Hi,

I have two USB 3.0 ports on my PC.  For no apparent reason, all of a sudden, I will get the disconnect sound and sure enough when I check device manager, I get the same -- it shows the yellow triangle with exclamation point icon for the particular USB controller, Texas Instruments USB 3.0 eXtensible Host Controller - 0096 (Microsoft) and says when checking that detected problem and shut down.

The seemingly effective action is for me to click on check for new hardware a few times and then reboot.

What is problem?  What can be done to keep it from recurring?

Thanks

Answer
Answer

Hi,

Thank you for keeping us updated.

I would suggest you to refer to the article below and check.

Install USB 3.0 and other USB devices

Hope this helps. Please do let us know the result, we’ll be glad to assist you.


Thank you.

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Question Info


Last updated February 12, 2018 Views 520 Applies to: