BSOD Kernel_Security_Check_Failure

Hello.  I am looking for help tracking down the source of a BSOD - Kernel Security Check Failure.  I don't know how to go through the dmp files to understand the source of the problem.   

The dmp files & system info are located at:

https://dl.dropboxusercontent.com/u/106772696/DmpFiles.zip

Any help would be appreciated. 

Thank you, Victoria

Answer
Answer

Hi Victoria,

All of the attached DMP files are of the KERNEL_SECURITY_CHECK_FAILURE (139) bug check.

This bug check indicates that the kernel has detected the corruption of a critical data structure.

BugCheck 139, {3, fffff80380787810, fffff80380787768, 0}

The 1st parameter of the bugcheck is 3 which indicates that a LIST_ENTRY was corrupted. Code 3, LIST_ENTRY corruption. This type of bug check can be difficult to track down and indicates that an inconsistency has been introduced into a doubly-linked list (detected when an individual list entry element is added to or removed from the list).

-- FAILURE_BUCKET_ID:  X64_0x139_usbuhci+11ee

^^ UHCI USB Miniport system driver.

------------------------

1. Remove and replace Kaspersky with Windows 8's built-in Windows Defender for temporary troubleshooting purposes as it's likely causing conflicts:

Kaspersky removal - http://support.kaspersky.com/common/service.aspx?el=1464

Windows Defender (how to turn on after removal) - http://www.eightforums.com/tutorials/21962-windows-defender-turn-off-windows-8-a.html

2. Ensure all of your USB-based drivers are up to date via Gigabyte's website - http://www.gigabyte.us/products/product-page.aspx?pid=3265#ov

Regards,

Patrick

Debugger/Reverse Engineer.

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Question Info


Last updated October 15, 2024 Views 345 Applies to: