accidentally deleted atheros ar956x wireless network adapter

Hello, so as the title says I accidentally deleted qualcomm atheros ar956x wireless network adapter on my toshiba- windows 8.1 64 bits

I've trired restoring the system and installed millions versions  of atheros because now my laptop has no wifi,  it won't recognize the wirelesss wifi

ALSO, I went on the decice manager -> network adapters and realized there was a yellow sign on qualcomm atheros ar956x wireless network adapter then disabled and enabled again,  it didn't work out either!! It says code 10

I am desperate,  what do I do???????

Answer
Answer

Hi,

Some Toshiba's have switches and/or Hotkeys to control the WiFi. If nothing works
the device may be defective. You can disable the device in the BIOS and/or Device
Manager and use an external WiFi USB device which is not expensive.

Control Panel - Device Manager - Network Adapters - Right Click on the WiFi (if there)
and Uninstall. Then on the top Menu of Device Manager - Action - Scan for hardware

changes.

After the above and if needed :

Check with Toshiba Support, their on-line documentation and drivers, diagnostics, and
ask in their forums about any known issues. After checking for drivers at Toshiba then
check at both Atheros sites for even newer versions.

Toshiba - Forums
http://laptopforums.toshiba.com/

Toshiba - Contacts
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_contact

Toshiba - Drivers - navigate to your model
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download

Toshiba - Support
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp

Atheros - Drivers
http://www.atheros.cz/

Qualcomm-Atheros - Drivers
http://www.qca.qualcomm.com/resources/driverdownloads/

-----------------------------------------------------------------------------------------------------

This is my generic how to for proper driver updates : (update video/display driver and BIOS)

This utility makes it easy to see which versions are loaded : Run DriverView - set VIEW to Hide
Microsoft drivers - update those without Dump in their names (and BIOS and chipset).

DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
Control Panel - Device Manager - Display Adapter - write down the make and complete model
of your video adapter - double click - Driver's tab - write down the version info. Now click
UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right
Click - Uninstall - REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
with their own software and drivers and any other major device drivers you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for
BIOS, Chipset and software updates at System Maker's site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
each installation.

Always check in Device Manager - Drivers tab to be sure the version you are installing actually
shows up. This is because some drivers rollback before the latest is installed (sound drivers
particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

 Windows 8/8.1 - Hardware and Drivers
http://windows.microsoft.com/en-US/windows/hardware-drivers-help#hardware-drivers-help=windows-8

Windows 8/8.1 - Why isn't Windows finding my device?
http://windows.microsoft.com/en-US/windows-8/why-isnt-windows-finding-device

Windows 8/8.1 - What if a device isn't installed properly
http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.


Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Last updated August 15, 2023 Views 4,008 Applies to: