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Need help with Win7 Blue Screen caused by Fltmgr.sys

 I an using a computer i built about 6 mos ago. Havent had any problem till a couple of weeks ago. It normally crashes after letting it sit for about

half an hour. The .dmp files says its a system file called "Fltmgr.sys". I have the DMP file but dont have any program to open it with so i can post it.

I removed the recently installed programs and ran a memory test and also CHKDSK but they didnt show any problems. Finally i replaced the

file called "Fltmgr.sys" but still get the same blue screens.

HELP PLEASE.

 

I am using Windows 7

 

 

Answer
Answer

Update the BIOS to version F6 dated 30 May 2012

http://www.gigabyte.com/products/product-page.aspx?pid=3907#bios

Use the Windows based BIOS live update utility:

 http://www.gigabyte.com/webpage/20/HowToReflashBIOS.html

Download and read carefully the PDF User Guide before attempting to update and follow the instructions carefully as updating the BIOS is not without risk.

On the Gigabyte web site is a link to Driver Agent:
http://www.gigabyte.com/products/product-page.aspx?pid=3907#driver

http://www.driveragent.com/gigabytepromo.php

If you download and run the Driver Agent software it highlights out of date drivers. It is important at this point to appreciate that this service is provided with the intention of persuading you to pay for third party drivers they claim you need. However, you should take advantage of this service as it helps you get a picture of what is out of date or might be out of date. You do not have to pay for a report. Payment is only required for the second category of drivers described below. Study the notes carefully. You can distinguish in the report produced which drivers are current and which are out of date. Out of date drivers break down into two categories:

1. Free files –if you click on these they are easily updated. It works.

2. Files they want you to pay for. I suggest you make a list of these and post the details here. What it says about AMD drivers could be helpful.

My computer has a Gigabyte motherboard and I have used this service in the way described.

Alternatively you can manually update drivers here:
http://www.gigabyte.com/products/product-page.aspx?pid=3907#driver

Gerry
Stourport-on-Severn, Worcestershire, England
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Answer
Answer

The dumpfile is fine.

You have two anti-virus programmes which is not a smart move. They will conflict. Remove one.

Type System information in the Search Box above the start Button and press the ENTER key. Select File, Export and give the file a name noting where it is located and upload as as shared file to your Sky Drive. It will be a txt file.

Please post a copy of your sysdata.xml file as a shared file to your Sky Drive. Here’s an example of the file path:
C:\Users\”UserName”\AppData\Local\Temp\WER-125393-0.sysdata.xml

 

Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute

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Last updated November 7, 2023 Views 27,614 Applies to: