My computer can't locate my systemprofile + desktop and startmenu problem

Hi Eric_737,

1) Are you able to boot to the desktop?
2) Do you get any error code?
3) Have you made any changes on your computer recently?

Method 1-

You need check if the issue persists in Safe Mode as well.
To log on to Safe Mode, you need to follow the steps from the link mentioned below-

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Note: Make sure you log back into Normal Mode after following all the troubleshooting steps.

Method 2-

To do so, you need to follow the steps from the article mentioned below –

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833
Note: You need to perform this step only if you are able to boot to the desktop.

Step 2-

I would recommend you to perform Clean Boot.

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below for performing a Clean Boot-

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135

Note: You need to perform this step only if you are able to boot to the desktop.

Method 3-

It is most likely that the User Account that you are using is corrupt.

Try creating a new user account. Check if the issue persists over there.

To do so, you need to follow the steps from the article mentioned below –

Create a user account

http://windows.microsoft.com/en-IN/windows7/Create-a-user-account

Additionally, you may refer the articles mentioned below for further assistance –

Fix a corrupted user profile

http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

Method 4-

You need to follow the steps from the articles mentioned below to perform a Startup Repair-

Startup Repair
http://windows.microsoft.com/en-US/windows7/products/features/startup-repair

Additionally, you may refer the article mentioned below for further assistance –

What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

Hope this helps!!

Hi Eric_737,

Thank you for keeping us posted regarding the status of the issue.

1) Are you able to login normally?

Try performing a System Restore to undo the changes made on the computer.
To do so, you may refer the link mentioned below –

What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

Note: Performing a System Restore will undo any changes made on your computer earlier. You may also lose unsaved information as well. Proceed at your own risk.

Additionally, you may refer the articles mentioned below for further assistance –

http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions

http://windows.microsoft.com/en-US/windows7/Start-System-Restore-from-a-command-prompt

Hope this helps!!

Hi Eric_737,

Thank you for keeping us posted.

Method –

Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Back up the registry - http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

You need to follow the steps mentioned below in Safe Mode –
a) Click on “Start” and select “Run”.
b) Now type “Regedit” (without the quotations) and hit “Enter”.
c) Now navigate to the key –

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\

d) Select the profile that is having the problem and change Guid to GUID1.
e) Restart the computer and check.

If the steps mentioned above do not help fix your issue then you need to refer to the steps mentioned by Mouneshwar R from the thread mentioned below –

http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/the-group-policy-client-service-failed-the-logon/6b069a74-8524-442c-8ff1-d723e2a4e992

Hope this helps!!