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MSFS constant crashing

I have owned MSFS since Nov 2020 ( physical disk) and it always worked perfectly fine . Over the last few weeks I cant even start a flight as it constantly crashes to either a green screen or a white screen . I have contacted ASOBO and zen flight desk and tried all their solutions and nothing worked . I even reinstalled windows but the problem still remains.

I've tried Xbox support but I just keep getting fobbed off . My PC is compatible and its all up to date. I don't have any add ons and my community folder is empty

The only thing I can think off is that the game is corrupt in some way

Hello Gribbo. I'm Greg, here to help you with this.

1) Try these fixes for Flight Simulator 2020 crashing or not working:

https://flightsimulator.zendesk.com/hc/en-us/ar...

https://flightsimulator.zendesk.com/hc/en-us/ar...

https://thedroidguy.com/fix-microsoft-flight-si...

https://wethegeek.com/how-to-fix-microsoft-flig...

https://www.gamesradar.com/flight-sim-2020-issues/

https://windowsreport.com/microsoft-flight-simu... (Avoid ad links which intrude into editorial copy, especially avoid Restoro ad)

https://www.youtube.com/watch?v=CIYRv-0Zz54



2) Make sure you have the November 2022 update:

https://flightsimulator.zendesk.com/hc/en-us/ar...

https://www.flightsimulator.com/november-10th-2...

https://www.youtube.com/watch?v=M0-1516kiMc


3) If nothing else works here is how to repair or reinstall the game:
https://flightsimulator.zendesk.com/hc/en-us/ar...

4) To contact MSFS 2020 Support:
https://flightsimulator.zendesk.com/hc/en-us/ar...

I hope this helps.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Last updated January 20, 2025 Views 2,879 Applies to: