Question

Applies to

Windows

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How do I fix missing MSVCP110.dll file???

crockny65 asked on

All of a sudden I can't go from Lightroom to Photoshop because this message pops up: The program can't start because MSVCP100.dll is missing from your computer." It will eventually open the program but I seem to be missing my hookup to Nik software ... aarrgh - and I don't have a copy of CS6 to reinstall ...

1907 people had this question

Answer

LRoiP replied on

Hello,

I have just encountered this problem today as well. As it turns out, it is Google's NIK Collection that is the culprit. (At least it is for me.)

Google ugraded the collection yesterday. When you open the software and you have an internet connection, the software will download the upgrade and update the software automatically without your knowledge or consent.

When I discovered this, this morning, I uninstalled Nik and re-installed the original version. The software worked after that. While contacting Google NIK team, the software updated itself again and is now not working!!!

I have been informed by that team that I am the only one having this issue. OBVIOUSLY NOT!! There is no way to stop the software from updating itself; which means, I now have a useless piece of software on my machine that I cannot use until Google fixes this problem.

I hope this helps.

86 people found this helpful

Answer

E Reus replied on

Microsoft

Ok, this file is part of the VisualStudio redist package that Nik should have included; but seems to not have done.

To fix, I went to http://www.microsoft.com/en-au/download/confirmation.aspx?id=30679 and downloaded the Microsoft redist package and installed it (note that there is a 32bit and 64bit version). The package is a .exe that will install itself and includes this dll file.

461 people found this helpful

All replies (52)

Answer

LRoiP replied on

Hello,

I have just encountered this problem today as well. As it turns out, it is Google's NIK Collection that is the culprit. (At least it is for me.)

I hope this helps.

86 people found this helpful

GerryBishop replied on

I discovered the exact same problem this morning when opening Photoshop CS5. Somehow I got Photoshop to open, but when I went to use the Nik software suite it was missing from my list of plug-ins.

23 people found this helpful

crockny65 replied on

they are aware that it is a major problem now - I opened a case and they are working on it ...

Customer Service toll free at 1-888-284-4085

Good luck!

19 people found this helpful

janper77 replied on

I also discovered the exact same problem this morning when opening Photoshop CS5. Cannot open CS5 so I've gone back to CS3 but of course there is no Nik software suite with my list of plug-ins. Did get CS5 to open but as with previous posted message found Nik software suite missing from my list of plug-ins.

janper77
Oct 31, 2013

5 people found this helpful

GerryBishop replied on

After removing the Nik Collection from my computer, Photoshop opened and worked just fine. Will hold all images that I planned on using Nik on until they fix this.

4 people found this helpful

janper77 replied on

I went to the help centre for Nik software then to troubleshooting and FAQs section where the
MSVCP100.dll problem is addressed. followed the instructions and CS5 worked for me with the Nik collection being back in the filter section once again. crossing my fingers on this one.

Jan
*** Email address is removed for privacy ***

13 people found this helpful

crockny65 replied on

They emailed me a reinstall file which worked perfectly for both Lightroom 5 and CS6 ... so far so good ...

7 people found this helpful

LisaDRoss replied on

Thank u so much for giving out this phone number. I called and they sent me an email updating the Nik filters and it worked! Thank u!!

5 people found this helpful

Grackle6 replied on

After spending half the day trying to fix my suddenly non-functioning Photoshop CS6, including a highly unsatisfactory online chat session with Adobe, I did a search for "missing MSVCP110.DLL". I never even thought about Nik being the problem. I deleted my collection and 'bingo' PS immediately opened.

Thanks to you and everyone else on this topic I can now rest knowing I'm not the problem!

8 people found this helpful