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blue screen, it says intelppm.sys

My computer has been BSOD'ing after playing games for a few minutes.Here is what windows says after it reboots.  During the Blue screen I could see it said intelppm.sys before it restarted

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    d1
  BCP1:    0000000000000008
  BCP2:    0000000000000002
  BCP3:    0000000000000000
  BCP4:    FFFFF8800414AD48
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1


The dump file is here
https://skydrive.live.com/redir.aspx?cid=2a47b4407942a947&resid=2A47B4407942A947!125&parid=2A47B4407942A947!121&authkey=!AHGeQYYUWq5T6e8

If you need more information I can provide you with it.
Thank You


Answer
Answer
Hi,

Often a re-install is the right choice to rule out most all software causes.

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right.

Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Question Info

Last updated August 10, 2023 Views 38,486 Applies to: