After i did a new install of Windows 24h2 i cannot play my games i constantly get directx error What can i do

After i did a new install of windows 24h2 i cannot play my games Call of duty Warzone.

I constantly get direct X encounter an unrecoverable error
Error Code 0X887A005 (0X887A007) (6070) D
Location 0X0007FFBA3AD83EA (18750334)
Executable game_steam_ship.exe


What can i do?
I have reinstalled the game reinstalled directx removed all call of duty files in document folder
I am Stuck at this point
Thanks in advance!

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Hi Mike,
I'm Sumit, here to answer your query at the Microsoft Community.

Apologies for any inconvenience you are experiencing. We are happy to help you.

I think the display driver might be incompatible with 24H2.

Please see the Display driver troubleshooting below:


Option 1: Try Rolling back the Display driver.

Right-click the Start button and select Device Manager.
Navigate to Display devices and expand it. Right-click your Display adapter.

Choose Properties.

On the Driver tab, click the Rollback Driver button to go back to the previous version.



Option 2. Remove the Display drivers completely and Install the newest copy of the driver, available from the OEM or the GPU maker. The steps for it are here:

https://www.yourwindowsguide.com/2022/02/troubl...


Eventually, after Windows restarts, check for Windows updates, or download the display driver from the computer manufacturer:

Download Intel Drivers and Software
https://www.intel.com/content/www/us/en/downloa...

Official Drivers | NVIDIA
https://www.nvidia.com/download/index.aspx

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops
https://www.amd.com/en/support


After the installation, see if your issue is resolved.

Disclaimer:
The links include a non-Microsoft website that would provide accurate and safe information. There is no need to buy paid products to fix your computers as they sometimes do more harm than good.
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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i have the same issue in call of dutty " call of duty directx error game_ship.exe" last nvidia driver etc but not working anymore .I have done all fix but not working .

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I already did everything you just said removed with DDU installed latest nvidia drivers Its really the 24h2 problem...

And now when you want to download windows 11 you can only download 24h2 no 23h2..... from microsoft website thats not good at all....

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Yep i know i am in same situation

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I encountered the same issue.

Reinstalled direct-x

Rolled back display drivers

Tried Studio drivers

Tried the update to 24H2 as well as a fresh install of windows with no luck. Went back to 23h2 until a fix is found.

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Well, I'm not the only one with the same problem anymore. And this is ONLY for call of duty HQ. Updated nvidia geforce 1070 MSI driver...

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I had the same issue. Even after a wipe and reload of 24H2 from the iso. Worst fire me is that I then recieved a notice that my activision account was permanently banned for violating their terms of use. Fresh install of the OS, Nvidia drivers, steam, Mw3, and my headphone app (Turtle Beach). I should have rolled back to 23h2 earlier before my account was banned.

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Same thing for me with the Vanguard games... Activation idiots. And Activision is doing absolutely nothing to remedy the problem.

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Also got banned from all call of duty games by Activision shortly after installing 24h2.

They would not listen to a word.

MS may want to have a word with them and get them to acknowledge windows 11 24H2 is NOT unauthorised software...

I wonder if Recall is the bit wrongly flagged as suspicious by Activision

Here was their message following my appeal on my permanent ban for account id :nonito92#2994339

"

YOUR BAN APPEAL HAS BEEN REVIEWED AND IS FINAL

Game(s):

Call of Duty: Black Ops 6

Call of Duty: Modern Warfare III

Call of Duty: Modern Warfare III - Campaign

Call of Duty: Warzone Mobile

Call of Duty: Warzone

Call of Duty: Modern Warfare II

Description:

Your appeal has been reviewed and we've confirmed with our security team that your account has been permanently banned for using unauthorized software and manipulation of game data. As you were the account holder at the time of infraction, your ban will not be overturned.

To preserve the integrity of our security systems and detection methods, this is the only information our policy allows us to share regarding your case. This decision is final and your case is now closed. In case you are currently playing any other Activision titles and for future reference, please avoid any of these types of violations to keep your account in good standing."

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any solution yet? same I upgraded to 24h2 and now this happens no solution what so ever hahahaha I did everything and still having directx error!!!!!!!!!!!!!!!!!!!!!!

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Last updated March 27, 2025 Views 6,269 Applies to: