Pen on Surface Pro 3 troubleshooting

This is really embarrassing, but I hope it at least helps someone else out there.  I just got off of a chat with MS support...the battery was installed backwards.  I can't believe how much time I wasted on this today just because of a backwards battery.  LOL, what a moron.  Definitely can't tell the wife about this one...it would certainly be used against me at some future point.

In case anyone is wondering how the little light even comes on when the battery is backwards, there are actually 3 batteries in the pen.  Two up in the top part that unscrews (like watch batteries) and then a third in the lower portion (the AAAA).  The two up top come installed and there is nothing for the end user to do, but the AAAA in the lower portion is user installed.  That's the one I put in backwards.

Hello Firas

Are you still having pen issues?  As  Phil101  Outlook points out, the pen cap and the pen tip operate independently.  If changing battery orientation, or subsequently replacing the battery has not helped, take a look at the associated Troubleshooting.

You can go to your local Store or retailer and try a different pen with your Surface, to compare functionality.

Let us know of your results.

Best regards