Split from this thread.
I have someone sending me a Word document .docx who can see the track changes from their side. When I receive it and open it, there is no track change. None. When I click "Accept" gives me "The document contains no comments or tracked changes". If I made track changes on it and send it to another user, they can see only the changes I made, not the original that supposed to be there.
The only person who can see the track changes is the original sender. I could not see it and if I forward to another person, the could not see it either.
Please help.