Tracked Changes missing

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I have someone sending me a Word document .docx who can see the track changes from their side. When I receive it and open it, there is no track change. None. When I click "Accept" gives me "The document contains no comments or tracked changes". If I made track changes on it and send it to another user, they can see only the changes I made, not the original that supposed to be there.

The only person who can see the track changes is the original sender. I could not see it and if I forward to another person, the could not see it either.

Please help.

Are you sure the person who created the original document actually activated Track Changes correctly? Ask them to try again and re-send the document.

Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
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Note that I do not work for Microsoft
https://mvp.microsoft.com/
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Please specify Word version & OS in your question

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Last updated April 14, 2025 Views 99 Applies to: