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i PURCHASED WORD a few years ago and my product key does not work when trying to install it on a replacement computer. The old one is in pieces

I purchased the office suite 2 years ago and when I tried to install it on a replacement computer, the product key did not work.
Which kind of license is this? Note that if you purchased an OEM version of Office, you can't transfer the installation to a new computer.
Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
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Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
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I purchased Office 2010 Home Edition for three users but only used one up to now. I've just bought a new computer and want to install the same office to it but cannot find any link which leads me to any online installation. Please help. I have the license key though. Thanks.

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See the Knowledge Base article “"Invalid product key errors in Microsoft Office" at:

http://support.microsoft.com/?kbid=836178

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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First uninstall any preinstalled Office trial version.

If your Key is verified you can obtain the download file from here;

http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx

This time save it also to external media, before running the installation file

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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Last updated October 5, 2021 Views 152 Applies to: