Can't do envelopes and labels from Word 2000 on my new Epson WF-3620 printer

The printer works fine on all facets of work...except, it will NOT print a Standard Avery label sheet from the rear slot paper feeder.  I can use that rear feeder from notepad, from a regular document, and can print Avery disk labels/case insert labels from that feeder;  but when I set it up under Tools >Envelopes and Labels....regardless of the setting, it just ejects the sheet of labels and prints the info on a plain piece of paper from the cassette.  Epson has spent hours trying to figure it out, but has come to the conclusion that it is something within Word that is causing the problem.  What's wrong?  
Answer
Answer

On the paper tab of the Page Setup dialog, you will need to specify the Paper source.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Last updated October 5, 2021 Views 1,635 Applies to: