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"You Don't Have Permissions to Connect" Error with SharePoint

Hi,

I'm attempting to use Office for iPad, activated for editing with a Office365 Personal subscription, to access in on-premises SharePoint 2010 site.

I've tried entering the addresses of the main site, sub-site, and the document library into the "Add a Place" dialog but I keep getting an error message which simply, and un-informatively, states "You Don't Have Permissions to Connect".

I happen to be an admin of this particular sub-site, so I do have permissions to it. I'm also able to access the site just fine using Safari on the same iPad. The message appears both on our internal WLAN at the office and when connected via the public internet. I get the same message in all 4 Office for iPad apps.

I've asked our resident SharePoint guru in the office (who also happens to be a SharePoint MVP) if he knows of anything which could cause this, but so far he's not been able to find any reason why I shouldn't be able to access the sub-site and document library from Office for iPad.

We've also both googled extensively for any information which could helps us diagnose this issue, over the last week have failed to find anything useful.

Does anyone have any idea why this might be happening please?

Is there some config change or update needed on the SharePoint 2010 server for Office for iPad support perhaps?

Thanks in advance for any help anyone can give,Chris

Hi Chris,

Since you are trying to work with the SharePoint, you may post the question in the following link:

http://social.technet.microsoft.com/Forums/sharepoint/en-US/home

Thank you.

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Hi Chris,

Since you are trying to work with the SharePoint, you may post the question in the following link:

http://social.technet.microsoft.com/Forums/sharepoint/en-US/home

Thank you.

OK thanks, I've reposted it there as you advised:

http://social.technet.microsoft.com/Forums/sharepoint/en-US/e64944b3-778b-4137-a23b-05b5ffe1d471/you-dont-have-permissions-to-connect-error-with-office-for-ipad?forum=sharepointgeneralprevious

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Last updated January 18, 2024 Views 1,307 Applies to: