Cant get heading panel in Word for mobile device to work properly

Hello!

I am struggling in through Word for Mobile devices. I cant get the navigation (heading) panel to work properly. I assume there is a bug but I am not 100% shure.

The problem is the the heading panel is displaying not only the heading but also other text in document. I have a word document that works fine in desktop PC version (the navigation panel is displaying proper headings), but when I open it in word for mobile devices the headings in heading panel are mixed, the other text in the documents is also displaying there. Can you help me somebody? I also have example but cant post it along this post.

Hi,

Welcome to Microsoft Community and thank you for posting the question.

 

It would be helpful if you insert screenshot of the issue that you’re facing.

Click on the below link which will show you how to upload the screen shots.

http://answers.microsoft.com/en-us/windows/wiki/windows_other-windows_programs/how-to-include-a-screenshot-in-your-post/2594b08e-32a3-476a-85a6-b021181be7e4

 

For further assistance, get back to us with more details, we I’ll be happy to help you.

 

Thank you.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello here are some screens; The first is the file opened with desktop Word (PC Windows)

The second image is file opened with Office Mobile Word Android

As you can see on Mobile device only the first heading is right , the second and other headings are wrong and are among plain text (not headings).

Here is also a download link with word document Word document 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated October 5, 2021 Views 1,017 Applies to: