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May 10, 2024
Stefan Blom - Charles Kenyon - Doug Robbins - MVP Office Apps & Services (Word) - Suzanne S. Barnhill - Bob Jones AKA: CyberTaz ✅
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I deleted a file in OneDrive, but it's still listed in Word and cannot be deleted or open. When I try to delete it, the following error is displayed:
"Cannot delete file, it is currently in use"
Hello,
To correct this, you will need to clear the cache for Word app. To do this, follow these steps:
Close Word for iPad
Reset the Word for iPad app
After clearing the cache from the Word app, open the Word for iPad app again and verify that the file is no longer listed.
For more information or support regarding Office for iPad, please visit the following link. Set up Office for iPad with Office 365 for business
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