Word won't open

Hello, I just got a Dell XPS 13 and downloaded Office 365 university and my Word will not open. I have tried to restart my computer it has made no difference.

Answer
Answer

Hi Sierra,

 

This issue may occur if the installation files are corrupt.

 

Let us repair Office 2013 suite following the steps from the link below:

http://support.microsoft.com/kb/2827031/en-us

 

Also follow the steps mentioned in the following link and check if you can launch the Word and Excel applications:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

 

Hope the steps from the article helps to install the Office 2013 suite.

Thank you.

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Last updated April 14, 2025 Views 192 Applies to: