Word issue: cutting off edges of documents while printing

Hey guys!

I have Microsoft Office 365 University on my MacBook Pro. The university that I attend uses outdated versions of word for their documents, and every time I download and print a document, it cuts off the edges.  I have tried copying the info and pasting into a new document. I have tried to save as a pdf.  It still prints it out with the edges cut off.  By edges, I mean the top, sometimes the bottom, and sometimes the sides if there is a table or picture.  I have also tried changing the print settings to page setup: US Letter-Borderless.  Sometimes it says - 'the header in section 1 is outside the margins.'  Other times, it doesnt say that and It still cuts things off.

 

My roommate has a macbook pro and microsoft office and her version automatically adjusts every time she downloads one of these outdated documents.  None of her edges are cut off.  I have tons of documents to print for school, and I would love to figure out how to change the settings on my program to accommodate every time I download and print a document.  

 I have tried calling microsoft, I have tried messaging the chat center, but I either wait on hold for 20 minutes, or I have spoken to roughly 8 people on the chat who have not been able to solve the problem.  If you know of a way to fix this issue, or if you know of a way to reach a manager at microsoft, please let me know!!

All help is greatly appreciated.

Your description suggests there is a mis-match between the page and paper sizes. This typically involves A4 & Letter formats. Word has an option to automatically resize the printout in such cases. You might try checking that option. If you need help finding those settings, I suggest posting in the Word for Mac forum (http://answers.microsoft.com/en-us/mac/forum/macword?). You might also want to check the page margin settings - most printers cannot print within about 0.25in from the paper edge.
Cheers
Paul Edstein
(Fmr MS MVP - Word)

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Last updated July 13, 2024 Views 7,276 Applies to: