I have been using OpenOffice on my Windows computer and OfficeSuite on my iPad since Microsoft Office was not available everywhere. When Word for iPad came out, I purchased Office 365 and have it on my computer and iPad. I am having trouble with my Word
for iPad. The app itself works fine, but I can't open my files on Onedrive (which is where I save my files so I can access them everywhere). When I open Word for iPad and go to my OneDrive Documents, I get an error to check my internet connection (but only
when I go to Documents, it works fine when I go to Music or Pictures or Recent Files), but I am connected. Very annoying and I had to go back to OfficeSuite and will have to not renew my Office 365 if not fixed soon. This has been a problem for months, and
still not fixed.
It did not work, and it happens in all the Office apps for iPad (including PowerPoint and Excel) it is just that I use Word 99.9% of the time.
The error I get when I try and see what I have in my "Documents" on OneDrive in the Word app is:
Cannot Connect to Server
The server may be unavailable.
Check your internet connection and try again.
This has been the issue since I installed the app months ago. From what I read on the internet, it seems like this only happens to people with large amounts of data in their Documents folder (not sure if that is the really issue) and I do have over 10 GB
of data in my Documents folder.
I have found a work around yesterday after posting this question. I can go to the OneDrive app and click the file I want to save and OneDrive opens it in Work for iPad. And OneDrive does not have this issue with opening my "Documents" folder. Thank you
for your help, and having this issue fixed would be very useful, however, this work around is very convenient, as I can see all my files, not just the Word files and can open any file from the one app.
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