One of our users who is using Windows 8 and Office 365 Home and Office received an error message when trying to print a Word document from an email (Outlook). It said, "Word experienced an error trying to open the file. Try these suggestions.
Check the file permissions for the document or drive.
Make sure there is sufficient free memory and disk space.
Open the file with the Text Recovery converter."
There is nothing wrong with the documents. No settings have been changed on her computer. She had no trouble opening and printing documents from Outlook in the past. When the documents are imported into our database, they will open in Word and print from there. If we save it and print from the location, it prints. Is this an Outlook issue?
Thanks for any help you can give us.