427,065 questions with Microsoft 365 and Office-related tags

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1 answer One of the answers was accepted by the question author.

One drive permissions problem

I am facing a problem with my onedrive's permissions. it only appears to allow me access and visibility to files and folders that were added only after the date i was added to the onedrive and after. there are other files and folders that were created…

Microsoft 365 and Office | OneDrive | For business | Windows
asked Jul 28, 2025, 8:56 AM
Antonis Gantzos 20 Reputation points
accepted Jul 30, 2025, 11:19 AM
Antonis Gantzos 20 Reputation points
1 answer

How to fix admin login? Authentication app lost and cant sign in to access work files

Error Code: 399287 I dont have the authentication app and cant reset it using my phone number. How to go foward ?

Microsoft 365 and Office | Other
asked Jul 30, 2025, 8:54 AM
Zuan Grobbelaar 0 Reputation points
answered Jul 30, 2025, 11:18 AM
paulr0511 30,295 Reputation points Independent Advisor
1 answer

Urgent: Account Reactivation Request for <PII>.co.kr

Hi, Our company account <PII>.co.kr has been locked, and we urgently need to reactivate it. We attempted the password reset, but it kept giving errors. After several tries, the verification code request limit has now also been exceeded for…

Microsoft 365 and Office | Access | For business | Other
asked Jul 30, 2025, 5:09 AM
하지수 0 Reputation points
edited the question Jul 30, 2025, 11:18 AM
Michelle-N 2,800 Reputation points Microsoft External Staff Moderator
1 answer

How to change Main tenant/billing account to another subordinate business in structure

Hi all, I currently have a Microsoft 365 setup where the main tenant/account (let’s call it Company A) holds the primary SharePoint site, Admin and all our documents. This tenant is also the main billing account. We’ve recently set up a new Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked Jul 30, 2025, 10:35 AM
Kym 0 Reputation points
answered Jul 30, 2025, 11:17 AM
Tina L 790 Reputation points Microsoft External Staff Moderator
1 answer

How to set English as only language on Microsoft account.

I have just purchased the Microsoft 365 licence and I have a previous history with Microsoft, having lived in Germany for a long time. I want it to be only in English but it keeps reverting to German...How can I fix this?

Microsoft 365 and Office | Other
asked Jul 29, 2025, 6:36 PM
Lucinda 0 Reputation points
commented Jul 30, 2025, 11:14 AM
Lucinda 0 Reputation points
0 answers

How do I sort out payment issues on Microsoft

I have seen a R1599 debit on my company debit card from Microsoft. On my Microsoft account there is no record of it. I have tried to follow the instructions about adding another payment method onto my account, to investigate a payment, but it will not…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Other
asked Jul 30, 2025, 11:12 AM
Catherine Cairns 0 Reputation points
7 answers

Android: Excel/Word "One or accounts require you to sign back in"

Whenever I open the Word or Excel Android app I see the message "One or accounts require you to sign back in". Both apps are the latest version. I've cleared the cache, reset, uninstalled/reinstalled the app. Running on a Galaxy S25+. …

Microsoft 365 and Office | Excel | Other | Android
asked Jul 30, 2025, 8:18 AM
Marc Levine 0 Reputation points
commented Jul 30, 2025, 11:10 AM
Marc Levine 0 Reputation points
2 answers

In Outlook how do I enable flags within my folder?

A new folder was added but I cannot flag any emails or check them off. How do I enable this feature?

Microsoft 365 and Office | OneDrive | For business | Windows
asked Jul 23, 2025, 2:29 PM
Stewart 0 Reputation points
commented Jul 30, 2025, 11:06 AM
Demi-N 1,050 Reputation points Microsoft External Staff Moderator
3 answers

Require to enter new password in 3 times once domain account password is changed

We are encountering an issue once the domain account password changed. Whatever office suite, it comes up a page to sign in, correct password is entered, then it prompts again for the password, after the second password prompt, it brings up the page once…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked Jul 29, 2025, 1:56 AM
Felix Lo 0 Reputation points
answered Jul 30, 2025, 11:05 AM
Manoel Barros 10,220 Reputation points Independent Advisor
1 answer

ms office not install

i was purchased a DELL laptop. MS office 2021 home register with laptop. after some time issue a my laptop so i was reset my laptop. after reset MS office not installing my laptop. please help me.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked Jul 30, 2025, 10:19 AM
skraghav 0 Reputation points
answered Jul 30, 2025, 11:01 AM
DaveM121 751.3K Reputation points Independent Advisor
1 answer

SSRS-exported .doc files fail to open or render incorrectly in Office 365 Version 2505

After updating Microsoft Office 365 to Version 2505 (Build 17628.xxxxx), we observed that Word reports exported using SQL Server Reporting Services (SSRS) in the .doc format (via WORD export type) are no longer rendering properly. The files either: ❌…

Microsoft 365 and Office | Word | For business | Windows
asked Jul 30, 2025, 9:27 AM
Deepak Rohilla (Ext) 0 Reputation points
answered Jul 30, 2025, 11:00 AM
Demi-N 1,050 Reputation points Microsoft External Staff Moderator
1 answer

My account is not login the showing is too many requests

My account is not login the showing is too many requests what is the solution

Microsoft 365 and Office | Access | Other | Windows
asked Jul 30, 2025, 5:58 AM
ABHIJEET SHANKAR PATIL 0 Reputation points
edited an answer Jul 30, 2025, 10:57 AM
Michelle-N 2,800 Reputation points Microsoft External Staff Moderator
0 answers

Unable to enable macros despite using the security center, properties, or developer means

I am trying to enable macros from a trusted downloaded Excel file, but am unable to despite using the Developer tab, the properties route, or the Trust centre route. I've technically enabled them according to the advice, but they remain blocked.

Microsoft 365 and Office | Excel | For business | Windows
asked Jul 30, 2025, 10:52 AM
Kirsten Reichmuth 0 Reputation points
2 answers One of the answers was accepted by the question author.

How do I set up Secure Email from Microsoft 365 to FDA

Hello all, I have a need to send Secure Email from Microsoft 365 to the FDA using SMTP over TLS. I believe I've created the "Send" and "Receive" connectors in Exchange but am unsure if I need to install a certificate or not. If anyone…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked Jul 23, 2025, 8:53 AM
Jim Sparkman 20 Reputation points
edited the question Jul 30, 2025, 10:51 AM
Jack-Bu 2,300 Reputation points Microsoft External Staff Moderator
1 answer

Adding users

Hi we have paid for 6 users but every time I try to add one it says I have no licenses left.

Microsoft 365 and Office | Other
asked Jul 30, 2025, 10:11 AM
Brendan Murphy 0 Reputation points
answered Jul 30, 2025, 10:50 AM
Marc Vernon 1,635 Reputation points Independent Advisor
2 answers

Is there's a way to auto update Outlook Calendar when a task is created in Planner? I can see the task created in the Planner calendar however Outlook Calendar is not updating.

I create a Planner then add it to Outlook calendar under My Plans > 'Planner name">Add plan to Outlook Calendar (drop down). When finished adding to Outlook Calendar, the previous tasks created automatically appeared in Outlook Calendar but it…

Microsoft 365 and Office | Other
asked Jul 30, 2025, 10:15 AM
Garry Batao-ey 0 Reputation points
answered Jul 30, 2025, 10:49 AM
Chen1018 6,330 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Deleted mail appears in the wrong account

I have a strange problem: I use 2 email accounts, a primary and a secondary one and when I send emails they are in the real sent mail folder but when I delete an email from the sent mail folder on the secondary email account the deleted email is in…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked Jul 29, 2025, 7:53 AM
Johnny Broe 526 Reputation points
edited the question Jul 30, 2025, 10:49 AM
Jack-Bu 2,300 Reputation points Microsoft External Staff Moderator
1 answer

How can I have APA 7th ed in microsoft word citation? It only has APA 6th ed

I would like to have APA 7th ed iin citation in word. It currently has 6th edition

Microsoft 365 and Office | Word | For education | Windows
asked Jul 20, 2025, 7:59 PM
Shayann Philip 0 Reputation points
commented Jul 30, 2025, 10:47 AM
Anshu Kumar 20 Reputation points
1 answer

SharePoint Files Hidden - opening recent files - word / excel and add comment can be added but

SharePoint Files Hidden - opening recent files - word / excel and add comment can be added but when browsing files from MS Edge browser, we can see that the files are grayed out like hidden.

Microsoft 365 and Office | SharePoint | For business | Windows
asked Jul 30, 2025, 10:04 AM
answered Jul 30, 2025, 10:42 AM
Sting-Ng 1,925 Reputation points Microsoft External Staff Moderator
0 answers

How to fix Microsoft Surface Windows 11 from disconnecting wifi every time it goes to sleep

My microsoft surface running windows 11 with OS build 26100.4652 and Intel wifi 6AX201 disconnects from wifi every time it goes to sleep. It is not a problem with the server or internet connection (happens in other locations with different servers). I…

Microsoft 365 and Office | Other
asked Jul 30, 2025, 10:34 AM
Valery Detemmerman 0 Reputation points