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Unable to start Word

I'm trying to open a word document i saved last night and I'm getting an error that my program couldn't be started. I also tried the repair that it suggests both the basic and the online repair and I'm getting an error message there as well. I need this as I am a student at University and have papers that are saved to my hard drive.. I need to access this information. I just bought this program recently as a university student and am disappointed that already i'm having issues. 

Regards

Allison Desormeaux

[Original title: WOrd document]

See the Article “Why can’t I start my Office 2013 application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

If that does not help, then you might remove all traces of the Office  installation by running the fixit from the following article:

http://support.microsoft.com/kb/2739501

and then reinstall Office by logging into www.office.com/myaccount with your registered email address and click Install Office.


Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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thanks I reinstalled the programs and it's fine now.. thanks for your help

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I have uninstalled and reinstalled and still getting this message. We're sorry, but word has run into an error that is preventing it from working correctly. Word will need to be closed as of result.

I have done the repair now. Still won't open.

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Did you remove all traces of the Office  installation by running the fixit from the following article:

http://support.microsoft.com/kb/2739501

before reinstalling Office?
Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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like I said it's running fine now.. thanks for responding

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Last updated December 14, 2022 Views 745 Applies to: