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Newly-installed Office 365 apps will not open

Machine had Office 2010 programs (which still work). New-install Office 365. Pinned Word and Excel to taskbar. When I try to open app, box appears "...run into problem preventing app ..." Boxes are repair now; help; close. Hitting repair now makes box disappear, but nothing gets fixed. Help?
Answer
Answer

See the Article “Why can’t I start my Office 2013 application at: http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx
If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:

http://support.microsoft.com/kb/2739501 saving it to your computer and then running it.

Then reinstall Office by logging into www.office.com/myaccountwith your registered email address and click Install Office.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Last updated October 5, 2021 Views 142 Applies to: