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New document in Word 2013 opens in compatibility mode

New install of Office 365 Trial, full version of Office 2010 still on machine, running Windows 8.

Every time I create a new document in Word 2013, it opens in Compatibility mode. Document Save type is set as Word Document (docx). (Doesn't do it with Excel).

Am I right in saying I need to deleted normal.dotx and allow Word 2013 to create it's own?

Answer
Answer
Yes, most likely Word 2013 is using the old Normal template (note that the filename extension is DOTM and nothing else). Since you are running a trial of Office 2013, rename the Normal template rather than delete it (this is usually the best choice anyway).
Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
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Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
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Question Info

Last updated October 5, 2021 Views 11,976 Applies to: