PROBLEM HAS SINCE BEEN RESOLVED AND..... WELL..... I WAS THE PROBLEM.....
I'm attempting to create a template with some drop down lists and check boxes, currently when people open the document I created they can't actually select anything from the drop down list. an article suggested that I should Restrict the editing of the document. When attempting to do so I get the following error: "Your machine isn't set up for Information Rights Management (IRM). To set up IRM, sign in to Office, open an existing IRM protected message or document or contact your help desk"
Please assist if you know how this problem can be solved
Kind Regards
Lana