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Enter key not working in Word

I have a user that, at a recent point, her "Enter" key ceased to work in Word ONLY.  I have tried notepad, browsers  and other Office applications; the enter key works fine.  Crazy.  Is there a workaround or a setting I don't know about?
Does your user see this in all Word documents, or just some? Can you reproduce the problem at a particular location of the document, for example?
Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
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Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
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Question Info

Last updated July 25, 2023 Views 1,255 Applies to: