I use Incredimail as my email provider. Works very well except when I recieve an email with an attachment that is a Word document. When I try to open it, I get an error message that tells me that Word has to be repaired before I can open the file. If
I save the file it can then be opened. What a pain.
a) Open Word 2013 and click on
File > Options
b) And then on Trust Center > Trust Center Settings > Protected View and uncheck the the below options:
Enable Protected View for files originating from the Internet
Enable Protected View for files located in potentially unsafe locations.
c) OK > OK and then try viewing the Word attachment in Outlook and verify the result.
2) Save the file on desktop and right click on Word Document > Properties >
Unblock > OK and then try opening the attachment and verify the result.
Reply with the result for further assistance.
Thank You.
26 people found this reply helpful
·
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
