Double documents on Onedrive

This is what it shows, but basically its the same location. It shows twice on my laptop and desktop. How would I fix this?

Answer
Answer

Hello Vivian,

Let's repair the Office suite following steps mentioned in the article below and verify whether issue re-occurs.

https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

If issue still persists,
create a new Windows user account, then try accessing documents stored on OneDrive and verify the result.


You may refer to the following link for instructions on how to create a new Windows user account.
http://windows.microsoft.com/en-in/windows/create-user-account#create-user-account=windows-7


Try the suggestions and let me know the result at your earliest convenience.


Thank you.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated October 5, 2021 Views 236 Applies to: