Discrepancies in word count between status bar and pop up window

Recently switched to office 365 personal. I noticed that the word count in the status bar doesn't match the word count in the pop up window that comes up when you click on the status bar. It's crucial for my work to know the correct word count. Which is the correct one? How do I fix the discrepancy? (BTW - this is not an issue of having the count include text boxes and notes, the discrepancy is there with both options)

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Hi Maya,

 

Welcome to Microsoft Office Community.

 

Does the issue occur with one particular file or all Word files?

Let's try creating a new Word document and check if it helps.

Hope the above information is helpful. Let us know if you need any further assistance and we will be glad to help you.
 
Thank you.

 

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Question Info


Last updated October 17, 2023 Views 278 Applies to: