Autosaves not recorded on Office 365 and Onedrive

I saved a document to Onedrive. Came back a few minutes later, opened Word, found that the system had not saved my work to the server. Word gave me two options: to use my local or my server file. After searching for the most recent modify date, I chose the local file. Even though it was marked with a modify date in the last 20 minutes, my entire evening's work (started 2 hours prior) was gone. I searched for previous versions. No luck. I searched my autosave folder, nothing.

There has to be a way to recover autosaves that happen every 10 minutes, especially when you're tying all of Office to an unreliable Onedrive.

Until this is corrected, I recommend Dropbox. I've yet to have a problem with that solution.

Hello There,

 

Check if the Windows 8 File History is enabled on your computer. Refer to the section How do I view or restore previous versions of a file and folder? from the following link.

 

http://windows.microsoft.com/is-is/windows/previous-versions-files-faq#1TC=windows-7

 

In case you have File History enabled on your computer then follow the steps from this link to Restore files and folders using File History.

  

http://windows.microsoft.com/en-US/windows-8/how-use-file-history

 

Check the above and let us know if it helps.

 

Thank you.

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Have you installed the OneDrive app? I'm not familiar with it, so I can't give a specific suggestion, but you may want to check its backup settings.

Note that the AutoRecover feature from within Word is only effective when Word crashes. The AutoRecover files won't be left behind if Word terminates normally.
Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
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Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
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The version history is turned on, but it did not store a version for the period at which I was working. Thanks for the response nonetheless. 

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Last updated October 5, 2021 Views 2,783 Applies to: