Word..closes itself due to 'word has stopped working and must close down' error

after install of microsoft office professional plus 2013 everything working except word..closes itself due to 'word has stopped working and must close down' error...have installed from download and through cd same thing happens....please help!!!!!

I am having the exact same problem and desperately need to get onto word as that is where all my documents are.................frustrating or what!  I cant seem to get anywhere to find out how to resolve this either.

Hello,

 

Let us try the steps mentioned in the following link and verify the results.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

 

You may also repair the Office 2013 installation and check if it helps:

http://office.microsoft.com/en-in/project-help/repair-or-remove-office-HA010357402.aspx

 

I hope the above information helps. If you still have questions, you can always reply and I’ll be happy to assist you.

 

Thank you

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Last updated October 5, 2021 Views 212 Applies to: