Word stops responding when I paste a pic from the internet and hit save
I used to be able to copy a picture of a puzzle from the Internet, paste it into a Word doc (Word 2007) and save it. I did it hundreds of times with no problems ever. Then I got a new Toshiba laptop with Windows 8 and Word 2013. Now when I paste a pic
from the Internet and hit save, it says "Microsoft Word is not responding". I've waited as long a 15 minutes and it still does not respond. I have to go through the Task Manager to shut Word down. I have saved hundreds of these puzzles in the past and I am
following the exact same procedure I always used, but Word stops responding every time upon trying to save the document. Any idea on why it worked in Word 2007 but not in Word 2013?
As I understand Word stops responding when you paste the picture from internet and save it.
The issue might have caused due to add-in. Open Word in safe mode and check if it works fine in safe mode. If Word works fine in safe mode then disable
the add-ins enabled and check if it helps. Follow the steps mentioned below to open Word in safe mode:
·Close
Word.
·Press the
windows key+R on the keyboard to open the Run window.
·In Run window and type
winword /safe
Note: There is a space between
'Winword' and '/'.
If you are able to work with Word without any problem then the issue might be due to add-ins. In order to disable the add-ins follow the steps given
below:
·In Word, click on
File< Options< Add-ins.
·Under
Manage select COM Add-ins.
·Click on
GO options beside Manage, uncheck all the add-ins and click Ok.
·Try to open Word and check if it works fine.
I hope the above suggestion helps. Let us know if you need any further assistance.
Thank you.
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