Word online is greyed out

When I access my account and edit a word template I have in a chart, the word online is greyed out and I apparently don't have an appropriate word program on my mac.  Why is this greyed out and how can I change it?
Answer
Answer

Hi Muffy,

 

I would like to know if you are using the Windows version of Office 2013 suite or Mac version?

 

If you are using the Windows version, then follow the suggestion mentioned in the thread link below:

http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/search-for-online-templates-greyed-out/52921777-c9e3-4c60-b76a-9957a1c87a31

 

If you are using a Mac version of Office, then your query will be best addressed in Word for Mac forum mentioned below:

http://answers.microsoft.com/en-us/mac/forum/macword?tab=Threads

 

Let us know if the suggestions provided are helpful.

Thank you.


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Last updated April 14, 2025 Views 1,849 Applies to: