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Word 2013 Not saving files to the correct location

When I go to save a document, whether it's one I've created from scratch or one that someone sends to me and I either edit or just save as-is, Word is not opening the file location that I select on the Save As page. 

Basically, here's what happens:

Let's say I want to save "File A" in my "Work Files" folder.  I go to Save As and Work Files is an option on the Recent Locations section.  I double click Work Files and Word opens the current file location, no matter what it is.  Additionally, if it is a new document, instead of using the first line of text as the possible document name, Word pulls the name of the most recent document I saved and tries to save it as that instead.  I've already mistakenly overwritten 2 important files because of this flaw and I cannot figure out why it's doing it or how to fix it.

I have Word 2013 on my work computer and it behaves as it should: opens the selected file location and doesn't use old file names to save new files.  I've gone through the Options on both machines and for the life of me, I can't find any difference in selections that would cause these issues.

Thanks in advance!

(I am using Windows 8 but not in Metro, only desktop, if that matters.  My work computer is Windows 7.)

Hi Lauren,

 

Let us refer to the steps mentioned in the following article and check if it helps:

http://support.microsoft.com/kb/921541

 

Follow the steps and let us know if that helps. If the issue persists, reply and we will be happy to help you.

 

Thank you

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Hi Girish,

Unfortunately, no that didn't work.  It's giving me an error message that says I don't have a version of Office 2003 or later installed, which I do and it's a completely legit version.

Any ideas?

Thanks!

Lauren

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Hello Lauren,

 

Thank you for replying.

 

Do you receive the error message while running the Fix It?

 

If so, you may try the steps mentioned under the section ‘Manual steps to troubleshoot problems that occur when you start Word’ and check.

 

Thank you

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No, no error message from Fix It.

No, I didn't try the other items but I will try the first one and see.

Thanks,

Lauren

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The first item did not fix the problem.  It wants to save everything in Documents no matter what location I select.

I will try the next item.

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Okay, so the very last solution, regarding Add-ins, did solve the issue when I restarted Word.

The next set of instructions say to figure out which add-in was the issue and to click on the Wdaddin.reg icon on my desktop but the previous directions told me to save one as WdaddinHKCU and the other as WdaddinHKLM, so there's not one that is just Wdaddin...

Which one do I use?

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Hi, any assistance on which file to use?  I really need to wrap this up so I can get back to work.

Thanks,

Lauren

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WdaddinHKCU is for the current user (you) so a change there will apply to you alone and should over-ride the setting in WdaddinHKLM which is for the local machine (the computer)

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Question Info

Last updated October 5, 2021 Views 185 Applies to: