Word 2013 crashes when opening "Find"

Hi,

After installing updates released on 11/11/2014 for office professional plus 2013 (including word 2013), Word crashes every time I wanna find something by either clicking on "Find" button or pressing "Ctrl + F". However, Advanced Find and Replace works well, which means that I can switch to the "Find" tab in the dialog. I guess that Word just cannot open the Navigation Pane including Headings / Pages / Results, which is not convenient for me to use.

It may be worth mentioning that I was writing some stuff in Word when it was actually being updated. When everything was updated, Windows prompted to restart and I saved everything and restarted my machine. Then I came across the problem. I tried to uninstall several updates specifically for Word (i.e., KB2899500 and KB2878319, but somehow there are 4 exactly same KB2899500 in my installed updates list), but doing so couldn't fix my problem.

I'm using a Windows 8.1 64-bit machine.

Thanks in advance for any possible solution for this.

Justin

Answer
Answer
Have you tried repairing the Office installation (via Programs & Features > Microsoft Office > Change in the Windows Control Panel)?
Cheers
Paul Edstein
(Fmr MS MVP - Word)

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Last updated October 5, 2021 Views 547 Applies to: