Hello
I am using Office 2013 Home and Student on Windows 7 Home Basic. I have been using it without any problems for about two years. Now I find that when I try to insert a cross-reference, Word crashes.
When I click the "Cross-reference" button in the "References" ribbon, the "Cross-reference" window appears and so does the spinning wheel on the mouse pointer. The program stays in this state and does not seem to recover. When I click the top right corner of either the "Cross-reference" window or the main Word window, I get the "Microsoft Word is not responding" window, and I choose to "Close the program".
The problem happens with, e.g., a 70 page document, and it also happens with a new, blank document.
I have tried to repair Office 2013. The result was that the cross-reference function was disabled. Then I read somewhere that to bring back the cross-reference function I would have to uninstall and reinstall Office, which I did. This brought back the cross-reference function but did not fix the original problem.
I would appreciate any help!
Regards,
Paulo.
