Word 2013 Consistently and Randomly Crashing

Good day everybody


I sincerely hope that someone here can advise me how to get rid of this extremely annoying error which has totally incapacitated Word 2013 on my PC for months on end. I am yet to find a permanent solution, though scouring the Internet. Those solutions that I did find during these searches, failed to return the desired results.


In short, the error boils down to this: I would be typing away merrily, and the next thing I know am presented with the familiar "Microsoft Word has stopped working" error flag, offering the choice to either look online for a solution, or close the program. Shortly before posting this message, I typed a letter in another application, the text of which I copied and then pasted into a Word document, but Word summarily crashed. This is the applicable error message for it:


Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    WINWORD.EXE
  Application Version:    15.0.4605.1001
  Application Timestamp:    5328ef0c
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version:    6.1.7601.18229
  Fault Module Timestamp:    51fb1677
  Exception Code:    e06d7363
  Exception Offset:    000000000000940d
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    7177

Additional information about the problem:
  LCID:    1033
  skulcid:    1033


If my memory serves me correctly, the foregoing is exactly the same error message I have seen during previous Word-crashes.

Thank you sincerely for any assistance you are able to give.


Answer
Answer

Resolved. It was indeed the spellchecker plugin that caused Word 2013 to crash. I replaced it with another and everything is running smoothly once more.

Thank you for your contributions.

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Question Info


Last updated November 7, 2023 Views 2,671 Applies to: