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windows 2013

I have tried several times to get windows word 2013 to work and all I get is this message

We're Sorry, but word has run into an error that is preventing it from working correctly. Word will need to be closed as a result

Answer
Answer
See ""Something went wrong" error when you install Office 2013 or Office 365" at:

http://support.microsoft.com/kb/2827031/en-us

and, if necessary http://support.microsoft.com/kb/2822317

If that does not help, then you might remove all traces of the Office  installation by running the fixit from the following article:

http://support.microsoft.com/kb/2739501

and then reinstall Office by logging into www.office.com/myaccount with your registered email address and click Install Office.
Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Last updated October 5, 2021 Views 571 Applies to: