Receiving the message Something went wrong when try to open Office application.

Hi Kristen,

You may repair Office 2013 using the following link and check if it works fine:

http://office.microsoft.com/en-us/excel-help/repair-or-remove-office-2010-HA010357402.aspx

If the above steps fail, you may uninstall Office 2013 using the fix it tool from the article below this will remove all the installed components of Office 2013 from the computer.

http://support.microsoft.com/kb/2739501

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Once the uninstallation is completed you may use the installation source file to reinstall Office 2013 on the computer and verify the status.

You may also refer to the steps mentioned in the following article check if you are able to install and register Office 365 on the computer:

http://support.microsoft.com/kb/2827031

You may refer to the general troubleshooting steps mentioned in the article below while installing Office 365:

http://support.microsoft.com/kb/2822317

I hope the above information helps. Let us know if you need further assistance.

Thank you.

See the Article “Why can’t I start my Office 2013 application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:

http://support.microsoft.com/kb/2739501

saving it to your computer and then running it.

Then reinstall Office by logging into www.office.com/myaccountwith your registered email address and click Install Office.