Pictures not showing in Word 2013, no problem with same file in word 2010

If you toggle the display of field codes by using Alt+F9, what do you see, particularly in the boxes with the little red cross and the error message?

If you want to send me a copy of the document, I will take a look at the issue.

Hi Doug,

Thanks for your response. I've also got endnote references in the document. I tried toggling the field codes, but it just messes up the referencing. Is there a way to just toggle the field codes on just the individual figures? 

I can send you just a few pages if you like with an example of a few figures - the entire document is too large to send by email. 

Thanks Stefan, I've just read through them all, and I seem to have tried all of them.

I did however just copy a few affected pictures into a file to send to Doug, and they seem to appear ok in the separate document (once saved and then re-opened). I'm wondering if its a setting within Word 2013 to do with how much working memory each file can use whilst its open? The file opens fine and all images display when I open the document with Word 2010 though. Is there a memory setting somewhere in Word 2013 that can be altered? 

Many thanks

Well, for a very large document, a resources issue is a possibility. The alternative is some sort of document corruption.

I'm not sure why the file would only be corrupted in word 2013, yet have absolutely no problems in word 2010? 

Is there some sort of setting I can change in word 2013 to force it into using more memory?

Many thanks

Are both Office 2013 and 2010 installed on the same machine? If they are on different machines, how are the setups different?

Also, I'd be interested in learning what Doug finds out when looking at the document.

I do not appear to have received a document, probably because as Hannah said that when she copied "a few affected pictures into a file to send to Doug, (and) they seem to appear ok in the separate document (once saved and then re-opened)."

Hi

Sorry I did try to send the document anyway, but for some reason the emails just keep getting stuck in my outbox (I've tried both email addresses) - perhaps even the shortened file is too big. I'll try loading the full document on a different computer which has Word 2010 tomorrow and see what happens. 

I've used word 2010 on two different computers - the file worked properly on both.

I've also tried word 2013 on another two additional computers - the pictures weren't showing properly on either.

My problem is that I need to submit this document soon, and I only have word 2013 - I keep having to borrow other peoples computers, so I really need to get it working. 

Thanks for any help you can offer.

If the emails are stuck in your outbox, it is not an issue with the addresses.

As an alternative to emailing, upload a copy of the document to folder in your OneDrive and Share that folder and paste a link to it back here, or email the link to me.