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Unable to do some manual changes in SmartArt. Unable to turn off the Auto Layout function, it is greyed out and can't be used

Original title: Organogram Word 2013

Hi

I'm struggling with an organogram in Word 2013.  I've used this function in previous versions and not sure what I'm doing wrong in 2013.

I've created the basic structure with SmartArt and need to do some manual changes (extending lines etc.).  Usually I would turn off the Auto Layout function, but now there is no option to use it.  I found the function on the toolbar, but it is greyed out and can't be used.

Also, if I select the line I want to increase in height, the Smart Tools/ Format/ Size buttons are also grey-out.

Please please please help!!

Hi,

Thank you for posting your query in Microsoft Office Community.

I know how this concerns you, let me help you to resolve this issue.
 
I'd like to ask a question before we proceed

Which template are you using in SmartArt?

The options available in ribbon will be active based on the object which you've selected in SmartArt.

Please provide screen shots of the greyed out options to help you better.

To add screen shot, click on Add image > Browse and select the screen shot > and then click on Upload.

Image
I look forward to your reply to assist you further.

Thank you.

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Hi, I'm using Hierarchy.

When submitting my reply, there is a notification that my reply is too long.  I've tried  to save the screen shot to word and then upload, but it's not a valid file type? 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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How satisfied are you with this reply?

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When submitting my reply, there is a notification that my reply is too long.  I've tried  to save the screen shot to word and then upload, but it's not a valid file type? 



You should save the screen shot in an image format, such as jpg or png. Then upload the image using the button in the Reply window here.

Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
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Note that I do not work for Microsoft
https://mvp.microsoft.com/
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Please specify Word version & OS in your question

Was this reply helpful?

Sorry this didn't help.

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Thanks for your feedback.

 
 

Question Info

Last updated April 14, 2025 Views 208 Applies to: