One Drive keeps giving me this error messag

The error message is saying something went wrong were sorry but we ran into a error what do I need to do to get this to work again.

What are you trying to do when the error message appears?
Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Trying to open word document

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Hello Cheryl,

1. Are you trying to open a document on OneDrive?

2. Does the issue occurs with all the files when trying to open from OneDrive?

Check if you’re able to open files on OneDrive from different browser.

Also check if you’re able open files on the Computer on OneDrive from different Microsoft Account.

Let us know the results to assist you further.

Thank you.

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Are you going to OneDrive and trying to open it in Word OnLine or in Word?

Do you have Office installed on your computer?  If so, are you able to start Word?

Are you using File>Open in Word and then accessing the OneDrive Folder and selecting the document that you want to open?

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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The error message is saying something went wrong, I can access the documents and spreadsheet, however I cannot log in.

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Hello Bobbie,

Are you unable to sign-into Office applications?

Provide the complete error message you receive when trying to sign-in?

You may repair Office 2013 installation then check if that resolves the issue.

Refer to the article mentioned below on how to repair Office 2013:

http://office.microsoft.com/en-us/project-help/repair-or-remove-office-2010-HA010357402.aspx

For further queries, reply and we would be happy to assist.

Thank you.

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This is happening to me also. 

I am in outlook.com, I click at the top left in the tiles and choose OneDrive. 

OneDrive starts to open but then says 'oops, something went wrong' 

I am unable to access any files in OneDrive. This has been happening since outlook.com updated to a new format a few days ago. 

Here is a screenshot of what I am seeing:

https://gyazo.com/8974efcc2dc20b032ce41f3a2f26c328

If I go to Office.com it shows me my most recent documents but when I click on them it says:

"This item might not exist or is no longer available"

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BirchWind,

Today all of a sudden if I click attach I get....

It's October 27th, 2016 and I have only learned from this string that it's been an ongoing thing happening in different ways to different people.

If you've learned how to rectify....please post.

My collegues sharing the same Outlook account in a different state are not have the problem...so it must be something in my system or setup.....

thanks,

Pat

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Last updated December 19, 2022 Views 9,772 Applies to: