Recently purchased and installed Office 365. Everything works fine until I try to save or save as in word or excel. It tells me that the program stopped working. here is the paste of the crash in Word:
Problem signature:
Problem Event Name:
APPCRASH
Application Name:
WINWORD.EXE
Application Version:
15.0.4673.1000
Application Timestamp:
54588338
Fault Module Name:
KERNELBASE.dll
Fault Module Version:
6.1.7601.18409
Fault Module Timestamp:
53159a86
Exception Code: c06d007f
Exception Offset:
0000c42d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
skulcid: 1033
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the crash happens in safe mode as well. I disabled all add-ins, still continues. Please help!!!