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Office will not open

I use the Microsoft Home Users Program for all my office products on my personal computer.  With some of the latest updates, I can no longer open ANY Office program.  I can't even open an existing document.  I do not get any error message.  The circle flashes on the screen, like it is thinking about opening for less than a second and then nothing happens.  We have tried all of the trouble shooting suggestions that we can find and nothing works.  

Please advise.  However, I have also read that if I uninstall and then try to reinstall, that will not work either.

What is the problem and when will Microsoft fix it?

Answer
Answer

See the Article “Why can’t I start my Office 2013 application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:

http://support.microsoft.com/kb/2739501

saving it to your computer and then running it.

Then reinstall Office by logging into www.office.com/myaccountwith your registered email address and click Install Office.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com

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Last updated March 30, 2025 Views 11,282 Applies to: