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Office Help: the filename,directory name, or volume label syntax is incorrect

I just reformatted my HD and reinstalled Windows 8.1 and Office 2013 but have the same problem I had before.  When I use one of the help screens in any Office 2013 program and click on a video Notepad opens and I get the message: "the filename,directory name, or volume label syntax is incorrect."
Answer
Answer

This sounds like a file association issue. NotePad tries to open the video file which obviously fails.

Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
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Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
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Question Info

Last updated October 5, 2021 Views 7 Applies to: